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Microsoft Solutions

We are your Cloud Advisors

Office 365: Cloud productivity

Office 365 is a flexible software solution made up of various software services connected in the cloud, enabling complete mobility.Office 365 consists of the Office Professional Plus package including: Exchange, SharePoint, Skype for Business, Office online and Yammer.

* Migrations to O365 from Exchange, Zimbra, GSuite, Domino and Linux POP/IMAP email systems
* Setup of advanced Data Leak Prevention (DLP) using Office 365
* Advanced configuration of Skype for Business (SFB) with voice and video
* Migration of one tenant to another within Office 365
* Implementation of Intune for Mobile Device Management and System Center (SCCM)
* Stack deployments of Sway, Delve, Flow and PowerBI.

SQL Server Managed Service

* Site Review and On-Boarding Service
* 24 x 7 x 365 Performance Monitoring & Alerting
* Weekly, Monthly or Quarterly Health Checks
* Pro-active Database Performance Tuning
* Backup, DR, Hosting, Azure-enablement & Security auditing
* Continuous Maintenance and Automated Patching
* Management Information Reporting
* Hotline Support Service

SQL Server DBA Support Offering

* SQL server integration services
* SQL server analysis services
* SQL server reporting services
* SQL server database monitoring services
* SQL server database maintenance services

SharePoint – Productive Collaboration

* Multiple level workflows with custom conditions
* Document management systems for the enterprise with custom rules
* Intranet and BI tools integration into SharePoint.

Hardware and software support

* Installation and maintenance of OS on Desktops and laptops.
* Resolution of problems related to OS, networking issues, configuration of printers.
* Maintenance and handling of Laptops, desktops, printers and servers
* Multi-vendor support of warranties for different hardware.
* Migration support
* Maintenance of applications and operating systems.

24/7 support

* Call logging details and escalation matrix.
* Problem resolution within 2 hrs during regular office hours (Mon–Sat, 9 – 6).
* After office hours problem logging with in 1 hour + emergency support (on – call basis), otherwise NBD for not critical issues.
* Monthly monitoring & reporting

On premises Servers

* Active directory advanced implementations
* Exchange and SQL Server upgrades
* System Center deployments